Our Values
We believe in lifting people as a team, so they step up toward success by their own definition
Our Values
At Lift Clinic we’ve worked hard to define our Values. Actual company values are the behaviours and skills that we and our clients value in one another.
Our values aren’t some made-up aspirations, they’re real statements that real people told us they value about our team, and that we told each other! Aside from clinical and customer service skills, these attributes and behaviours are what make our people great:
Caring
- You demonstrate empathy and a genuine interest in the physical and mental wellbeing of your clients and colleagues
- You treat everyone like their goals matter and take the necessary steps to reach them
- You give everyone hope and recognize the importance of believing in a positive story
- You seek to understand your biases (including race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics and disability) and interact in a way that makes everyone feel welcome, valued and respected
Communication
- You are direct, respectful, friendly and timely in all modes communication
- You listen actively and tailor explanations to the individual
- You create a safe space for difficult conversations and approach them with curiosity, rather than criticism or assumption
- You validate people, including their thoughts and feelings, in a way that makes them feel valued
Team
- You demonstrate empathy and a genuine interest in the physical and mental wellbeing of your clients and colleagues
- You treat everyone like their goals matter and take the necessary steps to reach them
- You give everyone hope and recognize the importance of believing in a positive story
- You seek to understand your biases (including race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics and disability) and interact in a way that makes everyone feel welcome, valued and respected
Community
- You recognize the continuity of our clinic with the broader community and value this connection and integration
- You feel it is important to share knowledge beyond the walls of Lift Clinic to empower people
- You actively participate locally and professionally in areas such as sport, health, strength and conditioning
- You strive to create a sense of community and belonging for those around you
Growth
- You make yourself vulnerable, humbly sharing and remaining open to change
- You stay hungry, looking for ways to improve with purpose, setting and achieving goals in all aspects of your life
- You balance work and life, taking care of yourself so you can show up for your clients and team
- You share this growth mindset with your team and clients so you can grow together
Efficacy
- You help clients get results and take steps toward their goals
- You set and achieve process-oriented goals that lead to desired outcomes
- You manage time and tasks well
- You are good at finishing what you start